OB10 is a service, not a software application. Implementation is the beginning of a partnership between you and OB10. To support the relationship, OB10 provides specialized support services for both you and your contractors.

Client Services: Your experienced Program Manager is your single point of contact throughout your relationship with OB10. Programs Managers are responsible for the implementation and ongoing support, backed by specialized teams focused on contractor enrollment, mapping, set-up and support.

Contractor Services: OB10 provides end-to-end services to ensure your contractors participation and to provide ongoing support.

Ongoing Support: In addition to your Program Manager and the Contractor Services Teams, OB10 also provides online help and help desk services:

• Online Help - "How-to" guides and frequently asked questions
• Help Desk - Regionally located teams of skilled staff who can answer questions and help resolve any problems.
• Online Ticketing - Clients may submit online requests for help through the OB10 Web Portal.

Contact us to get started with OB10 e-Invoicing.